Showing posts with label Emirates Airlines. Show all posts
Showing posts with label Emirates Airlines. Show all posts


February 11, 2022


Emirates Flight Catering Company (“EKFC”) has collaborated with Crop One Holdings Inc to build the world’s largest Controlled Environment Agriculture Facility in the Middle East under the registered name of Emirates Crop One (ECO 1).    

At ECO1 we have a vision for a world where healthy food is accessible to everyone. With a mission of cultivating a sustainable future to meet a global demand for fresh, local and safe food. Our facility will bring consistent, safe, high quality, year-round produce to previously ungrowable environments. Using over 95% less water and land than conventional agriculture and locating Products near the point of consumption, ECO 1 Products will put less resource strain on the environment. And when combined, these benefits mean lower costs and increased yields — a win for investors, consumers, partners, and, more importantly — the planet.  

Emirates Crop One has an opening for an Administrator for their Dubai-based facility.  This position will work in a front-office role, greeting & welcoming visitors, and assisting with clerical and data entry work.  Candidates must possess strong communication skills, can interact well with visitors to the facility, be proficient in detail-oriented work, and be able to take direction.  The candidate must also possess the ability to work independently and be a representative for the facility. 

This position will report directly to the Production Director, a broad range of responsibilities required to be performed are outlined below: 


  • Manage the front office reception area of the facility, meet and greet customers and handle incoming communications
  • Undertake administrative activities including producing memos and generating reports required by the Production Management team to an acceptable standard of accuracy and timeliness.
  • Manage and maintain records of the facilities certification, licensing and any other related documents to support the facilities operation
  • Updating various systems, databases and generating reports on request
  • Reconciliation of all staff’s monthly time and attendance, meeting month end deadlines and ensuring accuracy
  • Handles all correspondence by receiving, sorting and distributing where required to all concerned and initiates any required actions
  • Take dictation; prepare documents from notes, typed copy, rough drafts, verbal instructions, memos, transcripts of minutes and reports
  • Maintaining the filing system for the facility
  • Maintain a strong follow up on pending matters and coordinate with the concerned people in order to get the matters accomplished as desired.


  • Experience in an Administrative, secretary or clerical role required
  • Previous exposure to ERP systems, or similar
  • Experience working within a food production facility is desirable
  • Knowledge of modern office practices and procedures, including business correspondence, record keeping systems and office equipment
  • Must be able to understand, and speak English fluently
  • Must be computer literate
  • Must possess strong communication skills
  • Willingness to be flexible in work activities
  • Willingness to take direction and be a team player
  • Strong attention to detail
  • Takes pride in your work and has a positive attitude while taking on difficult tasks 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. 

Team Leader at Emirates First Class lounge


Applications are invited for the position of Team Leader at Emirates First Class lounge


  1. Position within: F&B Airport Service
  2. Reports to: Assistant House Keeping Manager  
  3. Location : Dubai International Airport  
  4. Category : F&B
  5. Department : F&B Aiprort Service


Job Purpose:

Assist the Housekeeping Supervisor in obtaining highest quality of cleanliness in the premises, and to provide efficient, prompt, courteous, safe and proactive service to internal and external customers that complies with the hygiene and safety standards.


Key Accountabilities (External):

  • Ensure strict implementation of Health & Safety Policy of the housekeeping team and conduct planned safety observations and workplace inspections and consultation to assess and determine safety hazards in the workplace.
  • Ensures all staff are briefed and trained by contributing towards maintenance of a safe working environment.
  • Reports any Health and Safety hazards to immediate head.
  • To adhere to EKFC regulations on consumables and the use of PPE.
  • To observe and comply with the Health and Safety Policy
  • Monitors  and  ensure  the  cleanliness  of  the  facility,  by organizing the  workload of  the team, ensuring an  even distribution of work.
  • Ensures that all cleaning operatives are adequately trained and knowledgeable in their work by carrying out on job/SOP training and regular tool box talks
  • Inspecting completed work as assigned to the staff so as to maintain a safe and secure work area.
  • Keep track of and record consumption of chemicals and disinfectants on a daily basis, leading to cost-effectiveness.
  • Deploy assigned staff, allotting them to specific areas of operations/machinery, under the supervision of respective Housekeeping Team Member, covering a 24 hour cycle.
  • En sure SOP’s provide operatives with actual measures of cleaning chemicals to minimize wastage and to control costs.
  • Apply the Quality Policy and Quality System established in accordance with ISO 9001: 2000 international standards and execute all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.
  • Maintain high standards of cleanliness in the facilities thereby ensuring that staff, visitors and prospective clients have a favorable impression of the facility.
  • To monitor performance of staff and provide them regular constructive feedback so as to maintain a high morale.
  • Train staff on the safe operation of hand held powered equipment such as floor scrubbers, vacuum cleaners and polishers  and  tasks  are  carried  out  in  the  most  cost effective manner
  • Direct housekeeping attendants on the areas of the establishment in accordance with the building cleaning specification to avoid damage to the surfaces and repairs.
  • Ensure that all cleaning equipment and tools are in working condition so the team has the necessary tools to carry out their duties.
  • Attend   development   activities   to   ensure   skills   and knowledge are up to date.


Educational Qualification:

  • Higher Secondary Education or equivalent qualification


    Work Experience:

    • Substantial experience in housekeeping or cleaning




    • Ability to read, write and speak English clearly

    • Computer skills,

    • Knowledge on the use of different type of cleaning materials and machines

    • Staff Management skills

    • Time management skills organizing and planning skills

    Cargo Customer Service Officer


    Job Purpose
    Job Description · Build and maintain a harmonious relationship with customers by understanding their existing and future requirements and expectations from a service, logistics and operations point of view and provide solutions to ensure customer loyalty and enthusiasm. · Guide and assist customers to open FAM/CASS/Non-CASS accounts in SkyChain. Liaise with Sales/Legal/Finance/IT team to obtain approvals and process documents as per IATA and Skycargo requirements. · Liaise with sales team, finance and risk management to ensure that all KYC’s are correctly evaluated and approved. · Monitor/Manage all securities/Bank guarantees are collected as per customers sales level and in line with EK/IATA IATA policy. In case of high sales or lower security follow up with customers to increase security with skycargo. · Ensure all Cass/Non-Cass payments are done on time. In case of payment failure, follow up with customer to retrieve the payment. · Liaise with Accounts/Finance/Revenue department of Customs/IATA/Agents/Government departments to ensure all financial transaction are processed without any discrepancies. · Review of all Cash/Credit Air waybills and ensure that Freight and Other charges are rated/billed correctly in SkyChain. Monitor all Import/Export negative invoices to ensure no charges are deleted without approval. In case of discrepancy, liaise with customer, finance, SkyCargo customer service team to retrieve the under collected amount. · Make and implement Data transmission processes in line with IATA regulation, EK origin and destination Customs policies and requirements. Ensure processes are followed by customers and staffs. · Identify the revenue leakage due to system limitations, propose system enhancement to eliminate leakage, liaise with system and IT team to develop, test and implement an in-house solution · Ensure correct application of policies, procedures, tariffs and regulations to optimize the profitability and productivity of Emirates Sky Cargo. · Provide guidance to IT, HQ, Customers and Skycargo Customer service for matters related to Cargo Tariff/Rates, Import and Export laws, rules, regulations and procedures, IATA and airline requirements in order to ensure correct rates are applied, regulatory and safety requirements are met. · Co-ordinate and communicate with external and internal customers, suppliers, together with regulatory authorities to deliver professional services and products which are in conformity with policies, procedures and regulations and achieve service excellence. Monitor and progress the entry of shipment related data into the Sky chain Automated System to ensure that entries are complete, accurate and timely to facilitate tracking and on time delivery for customers and the maintenance of a current data base for marketing management information purposes. · Liaise with Accounts Department to get the monthly import CC shipments details. Update the collection details and bill the pending collection to CASS customers. In case of Cash under collection liaise with origin and consignee to make the payment at the earliest.
    Qualifications & Experience
    Experience Logistics/Cargo.Air Cargo : 5+ Years 12 Years schooling or equivalent : Experience in airfreight and cargo handling with at least 3 years in a supervisory position with experience of leading a team Knowledge/skills: Knowledge of cargo tariffs, IATA regulations, SkyCargo systems, policies and procedures, import and export rules and regulations. Trained in advanced cargo acceptance handling, advanced cargo tariff, dangerous goods acceptance, special load handling. Effective communication skills (written and oral). Excellent IT skills. A demonstrated ability to motivate people. Leadership Role: Yes Safety Sensitive Role: No
    Salary & Benefits
    Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website




    Applications are invited for the position of Accountant –AR Revenue

    • Position within: Finance
    • Reports to: Senior Finance Manager, ACCT
    • Category: Corporate Support
    • Department : Finance 

    Key Accountabilities

    • The job holder is responsible for obtaining revenues on behalf of EKFC, processing invoice, and ensuring timely collection for debts from customers.
    • Responsible for direct supervision of staff involved in billing and AR activities across all business streams.
    • The job holder will be responsible for updating and maintaining accurate financial records.
    • Ensure accurate revenue recognition in accordance with company policy and revenue recognition accounting standards.
    • Supervise and manage revenue month-end close activities: prepare journal entries, reconcile between different systems and prepare account reconciliations
    • Oversee, review and prepare reports including accounts receivable aging analyses
    • Ensure that customer invoices are raised accurately as per the contractual agreements and are dispatched on time to customers to facilitate timely collections.
    • Proactively arrange for credit/debit notes to obtain management approvals before being issued to customers.
    • Proactively partner with other business stakeholders to drive best practices in revenue
    • Ensure timely preparation and circulation of Aged analysis of debt by individual Business Units.
    • Ensure appropriate Time Based provisioning of problem debts.
    • Proactively liaise with customers to ensure timely collection of debt and escalate issues as appropriate to Line manager and the business
    • Provide annual budget information; monitor Revenue and collections; identify areas for improvement and implements corrective actions.
    • Implement and document key revenue controls processes and procedures. Drive process improvements for greater accuracy, financial control and efficiency.
    • Contribute in maintaining financial security by adhering to internal controls.
    • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    • Review and respond to requests/inquiries from other cross functional teams regarding proposed or current revenue transactions.
    • Responsible for preparing audit schedules in respective areas of responsibilities.
    • Comply with all relevant quality, health, safety and environmental management policies, procedures and controls
    • Identify opportunities for improvements and automation and implement initiatives to improve efficiency and effectiveness of the team

    Essential Requirements & Competencies


    • Graduate in accounting or commerce or equivalent
    • Minimum 5 years in the area of Finance
    • Being conversant with internal control procedures and concepts
    • Ability to delegate duties, tasks and reports
    • Experience in the use of data entry programs
    • Time management and workload efficiency skills
    • Persistence in finishing projects in spite of hindrances
    • Readiness to go extra mile to avoid mistakes and produce new opportunities
    • Ability to adjust to diverse ideas, impressions, schemes, and tactics from individuals or changing preferences.