ServiceNow Client Sales Executive

February 01, 2022



As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as IoT, Blockchain and digital transformation, we are ready to offer you a best in class career development.

Your Role and Responsibilities
IBM’s strategy is anchored on hybrid cloud and AI, enabling our clients to transform their IT and business services. ServiceNow is integral and a key part of that strategy, providing the critical integration layer, helping our Clients optimise their IT and business workflows and managing their legacy and cloud services.
IBM is one of the largest ServiceNow Global Elite Partners. We are targeting exponential growth with specific strategic partners creating bilateral returns that materially matter and elevate IBM as the relationship of choice for valued client outcomes.
We are seeking a ServiceNow Clients Sales Executive to join a fast-growing team of ServiceNow professional working with our clients across industries, to advise and build solutions to critical business problems.
The ServiceNow Client Sales Executive will:
• Own and generate the ServiceNow sales pipeline working with IBM accounts and clients within their nominated country market
• Leverage IBM ServiceNow offerings to build structured sales campaigns across their market, working closely with ServiceNow account executives within their market
• Work with IBM clients to determine how the offerings supports their needs with creations of business cases, articulating the business outcomes and benefits to the client
• Work with IBM solution, architecture and commercial teams to define and build applicable proposals through the sales lifecycle with handover to delivery.

Required Technical and Professional Expertise
• Experience with ServiceNow sales with evidence of building and delivering sales growth
• Experience in developing technical solutions for clients and collaborating across business units
• Demonstrated communication skills
• General business partner management
• Client interfacing / presenting
• Proven negotiation, collaboration, and problem-solving skills
• Program and project management including the project financial results, and Business development. Some travel is required to visit Partrners, client meetings and Industry conferences.
• Experience in Cloud and Open Source community development processes and tools
• Demonstrated teamwork including assigning and tracking work to more junior employees
• Self-motivated
• Aptitude to learn and apply knowledge quickly

Preferred Technical and Professional Expertise
• Sales / Pre-Sales certifications in any of the ServiceNow Platform Areas (Platform, ITSM, ITOM, ITBM, ITAM, HR, SecOps, GRC/IRM etc)
• Experience in ITSM / Service Management capabilities
• ITIL V4 training / certification