Booking.com

Receptionist


 Job Purpose:

To manage the Reception efficiently, attend to guests and telephone calls in a professional manner befitting the image of the Al Tayer Motors & its brands and provide the necessary administrative support required by the Showroom/Sales Managers.

Roles and Responsibilities:

  • Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant individual.
  • Meet customers with pleasant appearance on their arrival and guide them properly with courtesy
  • Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
  • Ensure customers’ details and showroom footfall is registered accurately in the system.
  • Assist showroom team in preparing daily/weekly/monthly reports
  • Manage demo vehicles and ensure customers’ details are accurately captured in the system before conducting test drive

Qualification and Experience:

  • High School Certificate
  • Course in telephone handling skills an advantage
  • Exposure to multicultural environment
  • Well-groomed with pleasant personality
  • Excellent communication skills
  • Proficient in MS Office