Back Office Executive

February 01, 2022



He/she is responsible for the application of all cash-desk and stock procedures and ensures the daily management of the boutique cash-desk and stock.


1. Daily Cash-Desk Management

  • Guarantees the application and reliability of all financial procedures
  • Executes all opening and closing cash-desk procedures
  • Controls the accuracy before payment (product reference, price, discount if applicable) and after payment (amount, signature, approval)
  • Executes all payments and ensures the follow up of all payments (credit card authorizations, cheque authorizations, wire transfers, etc.)
  • Ensures the follow up of deposits, VAT-off sales and refunds
  • Executes and provides cash-desk reports when requested
  • Exchanges information with the financial back office
  • Controls daily the balance of the cash-desk
  • Solves all payment problems
  • Is in charge of all financial aspects of omnichannel orders for the boutique

2. Bank deposits

  • Prepares and executes all bank deposits
  • Provides the required documents to the financial department

3. Daily Stock Management

  • Manages all stock transfers (reception, departure, BTQ-BTQ, BTQ-Corp, BTQ-Corp-Specialist)
  • Controls the quality of all stock transfers (recep­tion and departure)
  • Manages client reservations
  • Manages consignments (daily, event, press, etc.)
  • Prepares pieces for display
  • Price labeling
  • Price changes
  • Manages all omnichannel orders from a stock management perspective

4. Inventories

  • Manages the annual count, cycle count and spot count
  • Manages all additional inventories as requested (certificates, stones, etc.)

5. Compliance

  • Ensures that the cash desk and stock handling is in line with the compliance procedures and rules


Required experience

Previous experience as a Back Office Executive in a Retail environment.

Technical skills / abilities

  • Organization skills
  • Rigor
  • Flexibility and availability
  • Team spirit