Team Leader at Emirates First Class lounge


Applications are invited for the position of Team Leader at Emirates First Class lounge


  1. Position within: F&B Airport Service
  2. Reports to: Assistant House Keeping Manager  
  3. Location : Dubai International Airport  
  4. Category : F&B
  5. Department : F&B Aiprort Service


Job Purpose:

Assist the Housekeeping Supervisor in obtaining highest quality of cleanliness in the premises, and to provide efficient, prompt, courteous, safe and proactive service to internal and external customers that complies with the hygiene and safety standards.


Key Accountabilities (External):

  • Ensure strict implementation of Health & Safety Policy of the housekeeping team and conduct planned safety observations and workplace inspections and consultation to assess and determine safety hazards in the workplace.
  • Ensures all staff are briefed and trained by contributing towards maintenance of a safe working environment.
  • Reports any Health and Safety hazards to immediate head.
  • To adhere to EKFC regulations on consumables and the use of PPE.
  • To observe and comply with the Health and Safety Policy
  • Monitors  and  ensure  the  cleanliness  of  the  facility,  by organizing the  workload of  the team, ensuring an  even distribution of work.
  • Ensures that all cleaning operatives are adequately trained and knowledgeable in their work by carrying out on job/SOP training and regular tool box talks
  • Inspecting completed work as assigned to the staff so as to maintain a safe and secure work area.
  • Keep track of and record consumption of chemicals and disinfectants on a daily basis, leading to cost-effectiveness.
  • Deploy assigned staff, allotting them to specific areas of operations/machinery, under the supervision of respective Housekeeping Team Member, covering a 24 hour cycle.
  • En sure SOP’s provide operatives with actual measures of cleaning chemicals to minimize wastage and to control costs.
  • Apply the Quality Policy and Quality System established in accordance with ISO 9001: 2000 international standards and execute all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.
  • Maintain high standards of cleanliness in the facilities thereby ensuring that staff, visitors and prospective clients have a favorable impression of the facility.
  • To monitor performance of staff and provide them regular constructive feedback so as to maintain a high morale.
  • Train staff on the safe operation of hand held powered equipment such as floor scrubbers, vacuum cleaners and polishers  and  tasks  are  carried  out  in  the  most  cost effective manner
  • Direct housekeeping attendants on the areas of the establishment in accordance with the building cleaning specification to avoid damage to the surfaces and repairs.
  • Ensure that all cleaning equipment and tools are in working condition so the team has the necessary tools to carry out their duties.
  • Attend   development   activities   to   ensure   skills   and knowledge are up to date.


Educational Qualification:

  • Higher Secondary Education or equivalent qualification


    Work Experience:

    • Substantial experience in housekeeping or cleaning




    • Ability to read, write and speak English clearly

    • Computer skills,

    • Knowledge on the use of different type of cleaning materials and machines

    • Staff Management skills

    • Time management skills organizing and planning skills