Job Description
Grand Mercure Dubai Airport Hotel Job Title
Bell Attendant
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work.
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Greet and welcome all guests approaching the Front Desk in accordance with the hotel standards.
Ensure that the surrounding areas in the lobby level and main entrance are clean
Transport departing guests' luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
Ensure that luggage has been stored safely according to prescribed procedures
Assist guests with directions within the hotel (i.e. guide them to their room, a restaurant etc.)
Consistently offer professional, friendly and engaging service
Your experience and skills include:
Flexibility to respond to a range of different work situations
Ability to work in a team-oriented, high-volume, fast-paced, guest-centric environment
Must have the ability to multi-task
Ability to work under pressure
