Bell Attendant

November 29, 2020


Job Description

Grand Mercure Dubai Airport Hotel Job Title

Bell Attendant

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and the opportunity to earn qualifications while you work.

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Greet and welcome all guests approaching the Front Desk in accordance with the hotel standards.

Ensure that the surrounding areas in the lobby level and main entrance are clean

Transport departing guests' luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.

Ensure that luggage has been stored safely according to prescribed procedures

Assist guests with directions within the hotel (i.e. guide them to their room, a restaurant etc.)

Consistently offer professional, friendly and engaging service

Your experience and skills include:

Flexibility to respond to a range of different work situations

Ability to work in a team-oriented, high-volume, fast-paced, guest-centric environment

Must have the ability to multi-task

Ability to work under pressure